NORTHERN HILLS COLLECTIONS INC

Our Philosophy

Northern Hills Collections Inc. is located in the Black Hills of South Dakota and has been in business since 1989. Our philosophy is to bring our clients the results they expect while keeping customer relations intact. We maintain ethical and professional practices that follow all state and federal laws. Our collection techniques utilized by our office remind debtors of their obligations and attempt to get the account paid in full or to set up payment arrangements. Our agents are trained to maintain a professional etiquette on all correspondence.  


FAQ

“What is the cost of placing an account?”

Nothing, until we collect. The debt collection business, as in almost all other businesses, you get what you pay for, and there are literally thousands of fee structures employed by various collection agencies. Our percentage depends on a variety of factors, please call for a quote. We are very competitive when compared to industry standards.


"Are we a member of the ACA?"

Yes, we are a member of the American Collectors Association (ACA International) and the South Dakota Collectors Association.


“What methods do you use when collecting?”

We use a unique blend of letters, phone calls, faxes, emails and investigations that we have developed after many years in the business. We also credit report and have a network of attorneys that we work with on a regular basis.

 

“When do we send out payments and updates?”

We send out payments on the 10th of every month or the next business day. In many cases, if your account remains unpaid the only report you will have is the first one. If there is any significant developments to one of your accounts, one of our agents will contact you with updates or requests. You can contact us at any time and request a progress report. Large volume clients will have the ability to log in to our system though our client web link.  Northern Hills Collections Inc. credit reports and any payment paid directly to the client will be considered a Pay-Direct and needs to be reported to us.


Client Web Link


https://home.acctlook.com/nhc/bld

"Do we collect NSF checks?"

Yes, we are a full service collection agency. We will pay you to collect your bad checks. You will receive $10.00 (ten) dollars over the face amount of any dishonored check collected by our office.